Last updated: 26th May 2026
 

This Privacy Policy explains how I collect and use any personal information you send through this website. This website is operated by Freddy Palmer. If you have any questions about this Privacy Policy, you can contact me at: hellostudiofred@gmail.com
 

What information I collect

When you send an enquiry through this website, I may collect the information you provide, such as:

• Your name

• Your email address

• Your phone number, if provided

• Your company or brand name, if provided

• Any details you include in your message
   

How I use your information

I only use your information to respond to your enquiry and communicate with you about the services you have contacted me about.

I will not use your details for marketing unless you have clearly agreed to receive this.
 

My lawful basis for using your information

I use your information because it is necessary to respond to your enquiry and take steps before entering into a potential working relationship or contract.
 

How long I keep your information

I will only keep your information for as long as necessary to deal with your enquiry, follow up with you, or keep appropriate business records if we work together.

If your enquiry does not lead to any work, I will delete your personal information when it is no longer needed.
 

Who I share your information with

I do not sell or share your personal information for marketing purposes.

Your information may be stored or processed through the services I use to run this website and email account, such as my website host, contact form provider or email provider.
 

How I protect your information

I take reasonable steps to keep your personal information secure and protect it from loss, misuse or unauthorised access.
 

Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Ask for a copy of the information I hold about you

• Ask for incorrect information to be corrected

• Ask for your information to be deleted

• Object to or restrict how your information is used
   

To exercise any of these rights, please contact me at: hellostudiofred@gmail.com
 

Complaints

If you are unhappy with how I handle your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: https://ico.org.uk
 

Changes to this Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page.